Returns & Exchanges

At DEYA Brewing Company, we strive to ensure every beer reaches you in peak condition; however, due to the perishable nature of our products, returns are typically limited to damaged or incorrect items. Please contact our fresh freight team within 14 days of receipt to resolve any issues with your order.

1

Report an Issue

Email our support team with your order number and clear photographs of any damaged packaging or incorrect cans received.

2

Verification Process

Our quality control team will review your claim to ensure it meets our freshness and safety standards before authorizing a refund or replacement.

3

Return Shipment

If a return is required for non-perishable merchandise, place the items in their original packaging and use the provided prepaid shipping label.

4

Refund or Replacement

Once your claim is approved, we will either dispatch a fresh replacement immediately or process a refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing